Services Information
What is SOURCE?
SOURCE is an acronym for Service Options Utilizing Resources in Community Environments. SOURCE Care Management combines primary medical care with preventive and supportive services for older and disabled Medicaid recipients through a service described as “Enhanced Primary Care Case Management.”
What counties are included in the SOURCE Care Management service area?
All Georgia counties are in the SOURCE Care Management service area.
What are the purposes of SOURCE?
- to address the risk factors of institutionalization through coordination of financial, medical, and case management services with family caregivers, primary care physicians, and community service providers;
- to advocate for the SOURCE member in all components of healthcare;
- to increase community service provider performance standards, holding community service providers accountable for reliability, competency, and compatibility with members, with responsiveness to member needs and preferences; and
- to provide service in the most cost-effective manner.
Who does SOURCE serve?
All SOURCE members must:
- have Medicaid and supplemental security income; or have Public Law Medicaid (Members may be dually enrolled in Medicare and Medicaid ); and
- have any chronic medical condition or disability.
Who handles primary medical care?
When a person enrolls in SOURCE Care Management, this SOURCE site becomes the member’s Primary Care Provider of record, but each member chooses a physician, nurse practitioner, or physician assistant on the SOURCE panel. Members receive:
- a primary care plan to monitor and treat ongoing, chronic conditions (patients with a new physician also receive an initial physical exam);
- treatment of illnesses and injuries by preferred primary care physician, nurse practitioner, or physician assistant;
- access to a 24-hour phone line for medical advice or triage; and
- coordination of other medical services, including specialists and hospital care.
What supportive services are available to SOURCE members?
- Home delivered meals
- Respite for caregivers
- Emergency response systems
- Transportation
- Personal support (personal care/chore services)
- Home health services
- Adult day health services
- Assisted Living Facilities
How does case management work?
Case management for SOURCE members is comprised of three components:
- assessment performed at the member’s home to gather relevant information on the medical, functional, cognitive, and social status of enrollees;
- care plan development, in which the case manager designs a framework for delivery of services that addresses the individual’s needs and risks, which have been identified at assessment and which are needed to supplement caregiver/informal support; and
- care plan implementation, a dynamic, interactive process in which the case manager supports goals of the SOURCE member and caregivers, promoting optimal health and independence.
Each SOURCE member’s needs are different and are dependent on health and social circumstances, as well as degree of impairment and the availability of informal support. Case managers maintain at least monthly contact with SOURCE members and make routine home visits at least every 90 days.
Who pays for these case management services?
- SOURCE Care Management has been approved by the Georgia Department of Community Health to provide enhanced primary care case management services to individuals who have Medicaid through SSI or Public Law with chronic conditions and/or disabilities.
- Private pay clients who wish to pay or who have third party insurance for services which are needed are also accepted.
How do I contact SOURCE? You may call our office at 1-478-314-1573 or toll-free at 1-888-762-2420. Referrals may be faxed to 1-478-862-9111. You may contact us to submit a referral.